Careli

One app, the whole operation

Everything your service runs on, in one place

No more spreadsheets, group chats and paper handovers. Careli connects the office and the field in real time.

Smart rostering

Build recurring schedule blocks per participant, then generate shifts in a tap, then assign a different worker to each day and cover gaps as "Unassigned".

Windowed clock in/out

Workers clock in within 15 minutes of a shift. Status flows automatically from Scheduled to In progress, Completed or Missed, with no manual updates.

Incidents that escalate

An incident on a handover instantly alerts coordinators by push and email, and sits as a priority on their dashboard until acknowledged.

Handover notes

Each shift ends with a structured handover covering mood, concerns, follow-ups and incidents, building a living record on every participant.

Participant records

Profiles, notes, tasks, incident history and shift history, tabbed and tidy, with service-agreement expiry reminders before plans lapse.

Compliance reports

Coordinators export schedules, incidents and handovers to Excel for funding, auditing and NDIS reporting. Clean data, ready to file.

One platform, every role

The right view for everyone on the team

Careli tailors what each person sees and can do, so the office stays in control and the field stays simple.

Coordinator

Intake & oversight

Sets up participants, assigns them to a provider, and keeps an eye on the whole operation. Read-only on rosters.

Create participants & assign to providers
Org-wide dashboard & live shift status
Incident alerts & acknowledgement
Excel exports for compliance reporting

Provider

Runs the day-to-day

Adds their own participants, builds the roster, and keeps shifts covered for the participants assigned to them.

Add & manage their own participants
Build schedules & generate shifts
Assign workers & cover unassigned shifts
Write handover notes, tasks & incidents
Clock in/out of their own shifts

Support worker

Simple in the field

Just what they need on shift: today's roster, tasks to tick, and a quick handover at the end.

My shifts with one-tap clock in/out
Shift tasks & participant context
Guided handover notes & incidents
History of past shifts & notes

Up and running fast

From sign-up to first shift in a day

1

Set up your service

Add your participants and support workers, set roles, and capture service-agreement dates. We'll help you import what you have.

2

Build your roster

Create recurring schedule blocks per participant and generate shifts. Assign workers per day and Careli flags any clashes.

3

Go live in the field

Workers clock in, complete tasks and submit handovers. Coordinators watch it all unfold live and export reports any time.

Simple, transparent plans

Pricing that scales with your service

Start with a 14-day free trial, then a flat monthly rate. All plans include every feature; choose by the size of your team. Prices in AUD per month.

Starter

$249/mo

exc. GST

20 participants
15 support workers
50 GB document storage
Every feature included

Growth

$449/mo

exc. GST

50 participants
40 support workers
100 GB document storage
Every feature included

Enterprise

$699/mo

exc. GST

150 participants
120 support workers
200 GB document storage
Every feature included

Contact us

Custom

Tailored to you

Unlimited participants
Unlimited support workers
Priority support & onboarding
Every feature included

Download app

What “every feature” means

Every plan, from Starter to Custom, comes with the complete Careli platform. You only choose by the size of your team, never by features locked behind a higher price.

📅

Smart rostering

Build recurring support blocks per participant and generate a full roster in a tap, then assign workers per day and cover gaps as Unassigned.

⏱

Clock in/out with shift windows

Workers clock in within 15 minutes of a shift and the status updates itself from Scheduled to Completed, so you always know what is covered.

🚨

Incidents that escalate

An incident on a handover instantly alerts coordinators by push and email, and stays a priority on the dashboard until it is acknowledged.

📝

Structured handover notes

Every shift ends with mood, concerns, follow-ups and incidents recorded, building a living record on each participant.

👥

Participant records

Profiles, notes, tasks, incident and shift history in one tidy place, with service-agreement expiry reminders before plans lapse.

📊

Compliance reports

Export schedules, incidents and handovers to Excel for funding, auditing and NDIS reporting, as clean data that is ready to file.

🔐

Role-based access

Tailored views for coordinators, providers and support workers, so the office stays in control and the field stays simple.

🔒

Secure document storage

Keep care plans and agreements safe in the app, with storage that scales by plan from 50 GB up to 200 GB.

Download Careli now

Careli is live on the Apple App Store. Once you’ve chosen a plan above, download the app and sign in to manage your roster, shifts and handovers from your pocket.

iOS app for coordinators, providers and workers
Smart rostering and real-time shift management
Handovers and incidents at your fingertips
Start with a 14-day free trial, then one flat monthly rate

Scan to download

Point your iPhone camera at the QR code or tap the link below.

Open in App Store

Available on iOS 12.0 and above